Privacy policy
Destinations Chœurs organises festivals, tours and competitions for choirs. This policy explains what personal data we collect, why, how long we keep it and how you can exercise your rights. It applies to the destinations-choeurs.fr website and to all exchanges relating to our services.
Last updated: 12 October 2026
1. Who is responsible for your data
The data controller is TRANSGLOBE, the company that operates the Destinations Chœurs brand.
- TRANSGLOBE, a French limited liability company (SARL) with a share capital of €10,000
- Registered office: 28 place du Grand Jardin, 06140 Vence, France
- Registered with the Grasse Trade and Companies Register (RCS) under no. 500 528 179, SIRET 500 528 179 00020
- EU VAT number: FR08500528179
- Licensed travel agency, registration no. IM 006 100 16
- Legal representative: Paul-Toussaint Chapuis, Managing Director
Contact for any question about your data: contact@destinations-choeurs.fr, or by post to our registered office, for the attention of the “Personal Data Officer”.
We have not appointed a Data Protection Officer (DPO), as this is not required for our type of business.
2. What data we collect, why, and on what legal basis
We only collect the data needed for each purpose listed below. Fields marked with an asterisk in our forms are mandatory: without them, we cannot process your request.
| Purpose | Data concerned | Legal basis (GDPR, Art. 6) |
|---|---|---|
| Answering a request sent through the contact form | Last name, first name, email, phone number (optional), city, country, message | Steps taken at your request prior to entering into a contract |
| Invoicing and bookkeeping | Customer identity and contact details, amounts, payment history | Legal obligation |
| Sending our newsletter | Email, name | Your consent |
| Measuring website traffic | Browsing data, truncated IP address, cookie identifier | Your consent |
| Collecting and publishing testimonials | Name of the choir or person, text, photos | Your consent |
Sensitive data. To organise a trip, we may need to know about an allergy, a health-related diet or an accessibility need. We only collect this information with the explicit consent of the person concerned (GDPR, Art. 9), solely to pass it on to the relevant service providers, and we delete it at the end of the stay.
Minors. Data about participants under 15 is provided to us by the choir leader, who confirms that they have obtained the consent of the participants’ parents or legal guardians.
3. Newsletter
You only receive our newsletter if you have signed up for it yourself through the subscription form on our website. Sending a message through the contact form does not subscribe you.
You can unsubscribe at any time using the link at the bottom of every newsletter, or by writing to us. Your address is then removed from the mailing list.
The newsletter is sent using Mailchimp (see section 4).
4. Who receives your data
Your data is never sold or rented. It is accessible to the Destinations Chœurs team and, for the part that concerns them, to the following recipients.
| Recipient | Role | Data location |
|---|---|---|
| Mailchimp (Intuit Inc.) | Sending the newsletter | United States |
| Google Ireland Ltd (Google Analytics) | Audience measurement, if you accept it | EU and United States |
Transfers outside the European Union. Mailchimp and Google may process data in the United States. These transfers are covered by the EU–US Data Privacy Framework, to which these companies have signed up, and by the European Commission’s Standard Contractual Clauses.
5. How long we keep your data
| Data | Retention period |
|---|---|
| Contact form request with no follow-up | 3 years after our last exchange |
| Customer file (accepted quote, contract, correspondence) | Duration of the service, then 5 years (statutory limitation period) |
| Invoices and accounting records | 10 years (French Commercial Code) |
| Health information and list of participants’ names | Deleted no later than 3 months after the return from the trip |
| Newsletter subscription | Until you unsubscribe, or 3 years without any newsletter being opened |
| Audience measurement cookies | 13 months maximum |
| Your cookie choice (accept or refuse) | 6 months, after which we ask you again |
At the end of these periods, the data is deleted or anonymised.
6. Cookies
A cookie is a small file stored on your device when you visit a website. Cookies that are essential for the site to work are set automatically. All other cookies are only set once you have given your consent in the banner displayed on your first visit. Refusing is as easy as accepting, and continuing to browse does not count as consent.
| Cookie | Provider | Purpose | Duration | Consent required |
|---|---|---|---|---|
| pll_language | Destinations Chœurs | Remembers your chosen language (French or English) | 1 year | No |
| axeptio_cookies, axeptio_authorized_vendors, axeptio_all_vendors | Axeptio | Remembers your cookie choices | 6 months | No |
| _ga, _ga_1PE8KRMRSR | Google Analytics | Measures website traffic and pages viewed | 13 months | Yes |
Changing your mind. You can change or withdraw your consent at any time by clicking “Manage cookies”, which reopens the banner. You can also delete cookies from your browser settings: Chrome, Firefox, Safari, Edge.
Refusing audience measurement cookies does not affect your use of the website in any way.
7. Security
We take reasonable measures to protect your data against loss, unauthorised access and disclosure:
- the entire website is served over HTTPS (encrypted connection);
- access to data is restricted to the people who need it for their work, using personal passwords;
- our technical service providers are contractually bound to keep the data they process on our behalf confidential and secure.
In the event of a data breach that poses a risk to you, we notify the CNIL (the French data protection authority) within 72 hours and, if the risk is high, the people concerned.
8. Your rights
You have the following rights over your data at any time:
- access: find out what data we hold about you and obtain a copy;
- rectification: correct inaccurate or incomplete data;
- erasure: ask us to delete your data, except data we are legally required to keep;
- restriction: temporarily freeze the use of your data;
- objection: object to processing, in particular for marketing purposes;
- portability: receive the data you have provided to us in a machine-readable format;
- withdrawal of consent: for the newsletter, cookies or testimonials, without affecting processing carried out before the withdrawal;
- post-mortem instructions: decide what happens to your data after your death.
How to exercise your rights. Write to us at contact@destinations-choeurs.fr or by post to TRANSGLOBE – Destinations Chœurs, 28 place du Grand Jardin, 06140 Vence, France. We reply within one month. We will only ask for proof of identity if we have reasonable doubts about your identity.
Complaints. If you believe your rights have not been respected, you can lodge a complaint with the CNIL, 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France, or online at cnil.fr. If you live in another EU country, you can also contact your local data protection authority.
9. Changes to this policy
We may update this policy, for example if we add a new tool or service. The date of the last update is shown at the top of this page. In the event of a significant change, we will inform you through a notice on the website or by email.